Vouched Now (Candidates)

Sending verification invites is available from the Candidates section (also known as Vouched Now). This is a quick, no-code option to get your users verified right away.

When the user starts the verification process, a corresponding verification job is created:

How do I send a Candidate invite?

1. Click on Candidates from the main menu in your Dashboard.
2. Fill out the candidate's information. This includes:
   1. First Name.
   2. Last Name.
   3. Contact method - Phone will send an SMS. Email will send an email link.
   4. Phone Number.
   5. Email Address.
   6. Optionally, you can include a Callback URL, and Internal ID, and specify an Account Group.
3. Click Create to send the invitation.

The user will receive a link from Vouched via SMS or email, depending on which option you choose from the Contact drop down field.

Please note, depending on the option chosen in the Contact field(Phone or Email) the behavior would be the following. If the Email option is chosen, then user will get both phone and email invite; if the Phone option is chosen the user will only get phone invite.

SMS invites

Note - SMS invites are only supported with phone numbers from:

• United States (+1)
• Canada (+1)
• United Kingdom (+44)

Invite Statuses

Once an invite has been sent, you can look at the Status column to see which stage each invite is at. Invites have the following statuses:

• Sent - The invite has been sent via email or SMS
• Delivered - The invite was delivered via email or SMS
• Started - The customer has started the verification process
• Completed - The customer has completed the verification process

Resend or copy an invite

By default, each invitation is valid for 15 days. If a user tries to open an invitation after the 15 day window, the invite will expire and a new one is required.

To re-send an invite, click on the three dots on the right hand side of the invites table. Then, click Resend:

Once an invitation is sent, you can copy the link by clicking on Copy under the three dots menu. 

Send an invite from your own email address

1. Fill out the candidate's information
2. Untick the Send Message box
3. Click Create
4. Click the more icon (3 dots) on the newly created invite
5. Click Copy
6. Paste the information into your email client and send the message