Product Guide: Social Security Number (SSN) Verification

Social Security Number (SSN) Verification validates a candidate’s SSN against official records. This provides a strong layer of identity confirmation and is commonly used in industries that require thorough background and identity checks.

How SSN Verification Works

SSN Verification cross-references the candidate’s submitted Social Security Number with official databases to confirm it is valid and matches the candidate’s identity information. The SSN is securely processed and never stored in plain text.

Reviewing SSN Verification Results

After expanding the SSN section in a job, you’ll see the verification status. Results indicate whether the SSN matched the expected records and if any discrepancies were found. The SSN verification process checks:

• SSN validity
• Name match against SSN records
• Date of birth match

SSN Job Statuses

Results can show as:

• Verified: Match confirmed
• Not Verified: Mismatch found
• Unavailable: SSN could not be checked against records

Important: Consent Required SSN verification requires explicit consent from the candidate. Ensure your organization’s consent flow includes SSN collection authorization before enabling this feature.

 

Geographic Availability: SSN Verification is available for U.S. Social Security Numbers only. Contact your Vouched Customer Success Manager to enable this feature.

 

Troubleshooting

Why is the SSN tab blank when I open an IDV job?

SSN verification runs as a separate job from IDV — they do not run together in the same job. If you open an IDV job and the SSN tab is blank, that is expected.

To find your SSN data: locate your SSN job in the Vouched Dashboard (separate from the IDV job), open it, and click the SSN tab.